Job Description

:Vice President, Transfer Agency/Fund Administration Manager IAt BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the worlds financial system we touch nearly 20% of the worlds investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.Were seeking a future team member for the role of Vice President, Fund Administration Manager I, to join our EMEA Transfer Agency team. This role is located in Chennai, TN - HYBRID.In this role, youll make an impact in the following ways:

• Manages a medium to large size team or multiple small teams that are responsible for conducting transfer agency operations activities on behalf of assigned clients.
• Leads team members in providing support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.
• Manages the performance of teams and sets area of priorities.
• Manages relationships with assigned clients and resolves any escalated issues related to fund transactions and reporting.
• Develops and manages processes and provides guidance to teams managed to ensure that new client onboarding is successful and master records are maintained in accordance with departmental policies and procedures.
• Ensures clients are in compliance with IRS regulatory standards.
• Works with external clients to resolve the most complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
• Applies advanced problem-solving skills, judgement, and experience to analyze information.
• Serves as the escalation point for issues regarding client profiles, keeping leadership apprised of potential areas of concern.

To be successful in this role, were seeking the following:

• Bachelors degree or the equivalent combination of education and experience is required.
• 8-10 years of total work experience with at least 2-3 years of management experience preferred.
• Experience in transfer agency operations preferred.
• Dynamic Leadership and interpersonal skills required.
• Knowledge of Digital/AI tools viz: Power BI, Baseline, Alteryx, RPA etc. is preferred.

At BNY, our culture speaks for itself. Heres a few of our awards:

• Americas Most Innovative Companies, Fortune, 2024
• Worlds Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024

, Disability: IN - 100% score, 2023-2024 * Most Just Companies, Just Capital and CNBC, 2024

• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloombergs Gender Equality Index (GEI), 2023

Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your lifes journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

BNY Mellon