Job Description

Position Purpose

• To manage, monitor and ensure smooth and effective functioning of the Cash Management products such as RTGS, NEFT, CTS, Physical instrument, NACH, IMPS, etc including Loans & Deposits - core processing team @ Mumbai, Cash management operations.

ResponsibilitiesOperations related

• To ensure timely and error free processing of transactions of Cross Boarder FCY remittances and Capital Account (ODI, FDI, ECB, LOBOPO) transactions, cash management RTGS, NEFT, CTS, Physical instrument, NACH, IMPS, Loans & Deposits, etc. and regulatory reporting\'s in compliance of the regulatory guidelines and policies and any other products introduced from time to time.
• To lead for all cash management transformation projects within the bank.
• Direct & Supervise Cash Management & Foreign Exchange operations in relation to the above functions, and ensure smooth functioning of day to day operations.
• Well versed in FEMA & RBI regulatory framework and possessing a broad understanding of banking operations with emphasis on Cash Management Operations in line with regulatory requirements
• Ensure implementation of laid down operational procedures and review them periodically.
• Interact with Commercial teams, Transaction Banking, Branches, Back Office, Credit Risk, Legal, Compliance, OPC, Treasury, Finance, HR and other internal and external stake holders on relevant topics for efficient delivery of operations.
• Interact with customers to ensure an effective and efficient customer service and smooth processing of transactions.
• Act as a single point of contact for Business teams & Branches in coordinating with Back offices for addressing any queries, issues and implementation of any new /enhanced activities / products
• Strong ability to scale up in fast paced and demanding environment and adept in scaling up to meet organizational needs.
• Support business, client, and team in advising cash management/regulatory related queries.
• Well versed in foreign exchange (FEMA & RBI Regulatory framework) and possessing broad understanding of banking operations with emphasis on Cash management Operations in line with regulatory requirements.
• Ensure implementation of laid down operational procedures and review them periodically.
• Ensure internal/external audit comments are closed on time and minimized on best effort basis.
• Good communication and interpersonal skills, problem solving capabilities & positive attitude.
• Monitor TATs, operational efficiency level and minimize error & incident rates, Resolve customer & Branch complaints and queries. Co-ordinate with Back offices for efficient Client delivery.

Compliance & Risk Management

• Put in place a control mechanism to mitigate any identified operational risk/s.
• Identify and implement centralization of control activities to monitor various operational controls & products / processes. Liaise with Regional / Global teams in implementing regional initiatives.
• Risk assessment and management - Is aware of risk and fundamental risk concepts relevant to your activities. Considers / evaluates the risk in the BAU activities and apply Group Risk Policies for compliance. Contributes to the optimization of the relevant control set-up.
• Ensure timely implementation of all audit recommendations.
• Bring Direct contribution to Banks operational permanent control framework.
• Comply with internal and external regulatory and compliance requirements.

Team Management

• Lead and motivate the team.
• Identify training needs & implement skill matrix.
• Multi-skill, cross train and empower team members.
• Leave administration of the team.

Reporting

• Provide MIS reports to the Management as per time schedule specified
• Submit regulatory reports as stipulated.

Education Level : Bachelor Degree or equivalent (3 years)Experience Level : At least 12 yearsCandidate Profile: Looking for a candidate with relevant experience in CMS operations, compliance and risk management.

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