Job Description

About the Role :

A VE is responsible for managing the operations of the sports facilities he or she is assigned to.

Some highlights of the role include:

Being responsible for the infrastructure of a sports facility and reporting to the manager

on a timely manner, plus being responsible to work with partners for maintenance and

upkeep of the facility.

To ensure hygiene is top class and all utilities ( water, electricity, etc ) are properly

functioning.

Talk to customers, answer customer queries and create a positive environment at the

sports facility for the customers

To develop an expertise in the tools that are used to manage operations - Hudle App,

Sling, Slack.

Develop and maintain relationships with sports facility owners and its staff.

To ensure branding is installed well and is enhancing the ambience of the facility.

To ensure equipment is readily available for the customers.

Work with the managers directly to implement policies and follow them.

Represent Hudle with high ownership, integrity and professionalism.

Develop and share insights related to pricing, customer experience and operations with

the central team.

Qualifications & Requirements:

Graduate in any field.

Basic interest in sport.

Functional understanding of technology.

Conversant in Hindi. Understanding English is a bonus. (conversational knowledge of

regional languages as per need is also a plus).

Very high in integrity, punctuality and great at customer service.

Ability to work in shifts 6 days a week anytime between 5am and 12 midnight.

Should be mobile - owning a personal vehicle will be a plus.

Past experience in the hospitality industry, including hotels, retail, QSRs, facility

management is preferred.

Benefits .

Competent Salary with great working environment

ESI, PF, Insurance for all employees

Growth Opportunities for high performers

Incentives for overtime & extra days worked

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