Job Description

Job Location - All over Mumbai and Navi Mumbai.

Job Summary: We are looking for an enthusiastic and motivated Desktop Engineer to join our IT team. This entry-level position is perfect for recent graduates or individuals starting their career in IT. The successful candidate will assist in the management and maintenance of desktop environments, providing technical support to ensure the smooth operation of computer systems and software within the organization.

Key Responsibilities:

• Installation & Configuration:
• Assist in the installation, configuration, and maintenance of desktop operating systems and applications.
• Set up and deploy new computer systems and software as required.
• Technical Support:
• Provide first-level technical support to end-users, addressing hardware and software issues.
• Troubleshoot and resolve technical problems related to desktop systems, applications, and peripherals.
• Respond to support tickets and document resolutions in the helpdesk system.
• Maintenance & Updates:
• Perform routine maintenance and updates on desktop systems to ensure optimal performance and security.
• Assist with software and hardware upgrades as needed.
• Asset Management:
• Maintain an inventory of computer hardware, software, and peripherals.
• Assist in the management of hardware and software licenses.
• Collaboration:
• Work closely with other IT team members to ensure seamless IT operations.
• Participate in team meetings and contribute to IT projects as required.

Qualifications:

• Education:
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Skills:
• Basic understanding of desktop operating systems (e.g., Windows, macOS, Linux).
• Familiarity with common software applications and troubleshooting techniques.
• Good problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Certifications:
• Any relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator) are a plus but not required.

Experience:

• Previous internship or project experience in IT support or desktop management is a plus but not mandatory.

Job Types: Full-time, Permanent, Internship
Contract length: 12 months

Pay: ?9,000.00 - ?12,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Day range:

• Monday to Friday

Shift:

• Day shift
• Morning shift
• Rotational shift

Education:

• Bachelor's (Preferred)

Experience:

• IT: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person