Job Description

\xe2\xad\x90\xe2\xad\x90\xe2\xad\x90 WE ARE HIRING A UX/UI LEAD - DIGITAL CAMPAIGN MANAGEMENT PLATFORM \xe2\xad\x90\xe2\xad\x90\xe2\xad\x90Are you ready to join the world's premier MarTech solution?TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC Platform connects millions of consumers with over 150,000 experience reward venues. We trust in decades of proprietary data to ensure we offer the right experience to every individual.At TLC, we know that experiences make life more rewarding!We are looking for innovative, passionate and caring people to join our team and help us continue to build our success story!PLEASE NOTE THAT THIS IS A REMOTE WORKING ROLEJob Summary:We are seeking a talented and experienced UX/UI Lead to drive the design and user experience of our internal digital campaign management platform. The ideal candidate will have a strong background in user-centred design, usability, and visual design, with a proven track record of creating intuitive and engaging user experiences for complex platforms.Key Responsibilities: * Lead the design process for our digital campaign management platform, from ideation to implementation

• Collaborate with product owners, developers, and stakeholders to understand user needs and business requirements
• Conduct user research, usability testing, and gather feedback to inform design decisions and prioritize improvements
• Create user personas, user journeys, wireframes, prototypes, and high-fidelity mock-ups to communicate design concepts effectively
• Establish and maintain design systems, style guides, and UI component libraries to ensure consistency and efficiency across the platform
• Optimize the user experience by continuously analysing user behaviour, identifying pain points, and implementing data-driven design solutions
• Stay up-to-date with the latest UX/UI trends, best practices, and emerging technologies to drive innovation and enhance the platform's user experience
• Collaborate with cross-functional teams to ensure seamless integration of design with development and business objectives
• Mentor and guide junior designers, fostering a culture of design excellence and user-centred thinking
• Present and communicate design solutions to stakeholders, articulating the rationale behind design decisions and their impact on user experience and business outcomes.

Required Skills and Experience:

• Bachelor's degree in Design, Human-Computer Interaction (HCI), or a related field or equivalent years of experience in design industry
• 5+ years of experience as a UX/UI Designer or Product Designer, preferably in digital marketing or advertising technology
• Strong portfolio showcasing user-centred design solutions for complex platforms or products
• Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, and prototyping tools like InVision or Axure
• Experience in implementing design systems for digital products
• Solid understanding of user-centred design principles, usability best practices, and accessibility guidelines
• Experience conducting user research, usability testing, and analysing user feedback
• Excellent visual design skills, with a keen eye for typography, colour, and composition
• Strong problem-solving and analytical skills, with the ability to balance user needs with business objectives
• Excellent communication and presentation skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams
• Familiarity with agile methodologies and experience working in a fast-paced, iterative development environment

Preferred Skills and Experience:

• Experience designing for data-driven platforms, dashboards, or analytics tools
• Knowledge of front-end web technologies (e.g., HTML, CSS, JavaScript)
• Familiarity with digital marketing concepts, platforms, and tools

\xf0\x9f\xa5\xb3 Here's what we\'ve got to offer:

• Dynamic & collaborative team
• Creative work environment
• Career progression and upskilling opportunities
• Weekly Happy Hour
• TLC Wellness
• Global Clients & Team exposure
• TLC \'Fun Club\' & Social Calendar (known to include pizza deliveries!)
• TLC Gives Back - Charity partner/off site days.
• \'The Frankies\' - Our very own awards/staff recognition event.

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.At TLC we aim to create a world within the world that is free from prejudice, bias and inequity.A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.If you are ready to be part of the TLC Worldwide success story, click to apply today! \xf0\x9f\x93\x9d\xf0\x9f\x98\x81 We look forward to seeing your application!For 30 years, weve been connecting people with experiences that match their passions. The uniqueness of our business model is doing this for a fraction of the real value, making it commercially viable for companies to offer free experiences to their audience as a reward for sales, engagement and loyalty.

TLC Worldwide