Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.We are looking for a UX Designer to join our Foundational Services Zone within our Platform Services subdivision. Your job will be to exercise high-level thinking, boots-on-the-ground interaction design, visual design and user-focused experience design. In this role, you will work closely with a multi- disciplinary agile R&D team to define, design and test product and digital service features with the goal of building a connected ecosystem, specifically focusing on driving growth and unlocking meaningful insight from diverse data sources by enabling bulk healthcare data ingestion, transformation and delivery. You will embrace the challenge of elevating design within an enterprise product team, where user experience competes for attention against many other valid R&D priorities.But enough about us, lets talk about you.You are motivated, enthusiastic, curious, comfortable with ambiguity, and able to present ideas at every stage of your design process. You understand the value of exploring and validating the problem space. You help teams identify pervasive profitable problems to assist in developing product strategies. You recognize the value of a systematic approach to defining a landscape of solutions that encompasses the full complement of constraints. You recognize the iterative nature of design and execute appropriately. You value lifelong learning and are continuously upskilling yourself.The Team: Our Network Data zone within Platform Services subdivision liberates the wealth of healthcare data across our ecosystem, seamlessly transferring and transforming bulk data so clients can easily move to, grow with, and operate on athena, and harness the power of our network insights. While you will individually own the experience design for the products your team works on, you will be supported by a horizontal UX org of over 100 designers and researchers working on various products and projects. This will unlock potential opportunities for mentoring as well as learning, ensuring a high-growth environment for you.Job Responsibilities

• Understand problem space (exploratory research, synthesis, report findings)
• Define solution framework (visioning, workflow design, information architecture)
• Influence roadmap (backlog grooming, cross-functional planning)
• Execute on design iteration (Interaction design, visual design, wireframing, specifications)
• Design and execute experiments (prototyping and testing)
• Build cross functional team alignment & user empathy
• Develop own knowledge, act as expert resource

Typical Qualifications

• Bachelors or masters degree in Design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business or related disciplines
• 2+ years of relevant experience
• Significant experience in UX research
• Significant experience in product design
• Experience working in agile development environments

About athenahealthHeres our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.Whats unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealths offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India xe2x80x94 plus numerous remote employees xe2x80x94 all work to modernize the healthcare experience, together.Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? Thats another story. athenahealth develops and implements products and services that support US healthcare: Its our chance to create healthier futures for ourselves, for our family and friends, for everyone.Our vibrant and talented employees xe2x80x94 or athenistas, as we call ourselves xe2x80x94 spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.Our size makes a difference, too: We are small enough that your individual contributions will stand out xe2x80x94 but large enough to grow your career with our resources and established business stability.Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealths Corporate Social Responsibility (CSR) program, weve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces xe2x80x94 some offices even welcome dogs.In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Athena Health