Job Description

Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer-centric motto "•Building Success Together•," Nisum has grown to over 1,800 professionals across the United States, Chile,Colombia, India, Pakistan and Canada. A preferred advisor to leading Fortune 500 brands, Nisum enables clients to achieve direct business growth by building the advanced technology they need to reach end customers in today's world, with immersive and seamless experiences across digital and physical channels.
### What You'll Do

• Think thru and communicate concepts visually using techniques like journey mapping, storyboards and sketching, and light prototyping to communicate visual/interaction design concepts
• Collaborate with Product Management to define best-in-class customer and associate experience for key fulfillment initiatives.
• Responsible for the design process of product features and iterations, developing design solutions for new problems and improvements to existing features across multiple areas and applications (app and websites).
• Takes learnings from competitive analysis and identifies opportunities based on multiple data points: business strategy, customer needs and competitive learning.
• Uses research insights to address user needs and design solutions.
• Able to design and constructively critique effective experiences for end-users.
• Anticipates and invites feedback to improve work product and self with a constructive mindset
• Delivers competent design solutions. Solicits feedback from leadership and provides timely updates.
• Able to build on design language through insight-driven modifications and suggestions.
• Identifies opportunity for collaboration. Initiates conversations with product and tech teams to discuss ideas.

### What You Know

• A minimum 3+ years of experience in one or more of the following areas: user experience, information architecture, or creative design.
• Internet and retail experience strongly preferred.
• A strong product design portfolio that demonstrates how you design to solve customer needs
• Advance in design and prototyping tools (eg. Figma)
• Usability and customer-focused design experience required.
• Passionate about building great user experiences and solving customer and business problems.

### Education

• Bachelor's degree in computer science, information technology, or a relevant field preferred.

### Benefits

• In addition to competitive salaries and benefits packages, Nisum India offers its employees some unique and fun extras:
• Continuous Learning - Year-round training sessions are offered as part of skill enhancement certifications sponsored by the company on an as need basis. We support our team to excel in their field.
• Parental Medical Insurance - Nisum believes our team is the heart of our business and we want to make sure to take care of the heart of theirs. We offer opt-in parental medical insurance in addition to our medical benefits.
• Activities - From the Nisum Premier League's cricket tournaments to hosted Hack-a-thon, Nisum employees can participate in a variety of team building activities such as skits, dances performance in addition to festival celebrations.
• Free Meals - Free snacks and dinner is provided on a daily basis, in addition to subsidized lunch.


Nisum is an Equal Opportunity Employer and we are proud of our ongoing efforts to foster diversity and inclusion in the workplace.