User Operations Specialist
Job Description
Your Day-to-Day:
1. Process orders in CRM as per the Bentley policies and guidelines.
2. Should have knowledge about Order Processing, Invoicing, Credit Memos, Debit Memos, Cancellations, Order quality review, Clean order process etc.
3. The candidate should be able to review Order details and flag any issues that may impact our audit policies.
4. He or she should be able to interact via Email or telephonically to clarify any issues with regards to the Order processing and to get any missing information or paperwork.
5. Ensure that there are no delays to get orders processed
6. Should be proactive in getting orders processed and highlight any discrepancies in case an order has any problems
7. Should be flexible enough to handle a large volume of orders and to adjust to extra working hours as and when required.
What you Bring To The Team
- Fluent English Required.
- Additional European langauages will be an added advantage.
- Should have working knowledge in Excel, Word, PowerPoint.
- Working knowledge in SAP/CRM (WebUI) will be an added advantage
- 2- 5 years\xe2\x80\x99 experience working in an order to cash (order fulfillment, contract administration).
- Excellent written and verbal communication skills with demonstrated professionalism in a results-oriented work environment.
- He or she should be able to multi-task.
- Team player with a strong customer focus
Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world\xe2\x80\x99s infrastructure \xe2\x80\x93 sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent\xe2\x80\x99s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems\xe2\x80\x99 5,000 colleagues generate annual revenues of more than $1 billion in 194 countries.
Equal Opportunity Employer:
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
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Job Detail
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Job IdJD3197862
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDelhi, India
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EducationNot mentioned
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ExperienceYear