Job Description

UX DesignerWe are looking for a user experience designer to join the Cigna digital team. This role sits within Cigna International Health, so you will be designing for a global audience. As a vital team member, you will be hands-on, turning user needs, business objectives, and technology capabilities into best in class UX/UI across multiple digital platforms and challenges.About you

• You can knowledgeably discuss and explain user interactions within complex systems.
• You love to create accessible solutions to complex problems for your users.
• You are passionate about what you do, a keen team collaborator and want to work with peers who challenge you.
• You enjoy working remote and thrive collaborating with multi-disciplinary teams from all over the world.
• You are customer-obsessed, with a passion for digital and an eye for design detail.
• You are a self-starter. Able to manage individual project priorities, deadlines and deliverables.
• You can present your designs to business stakeholders and justify your creative choices, demonstrating how they support the business objectives.

Skills and experience

• Versed in user-centred design methods and techniques.
• Proficient in design tools such as Sketch, Figma, Miro, etc.
• Experience in working within an Agile manner within a commercial environment.
• Ideally, 5+ years of industry experience working in a creative agency, in-house team, or freelance.
• Experience with User Research/Testing platforms such as Userzoom and A/B testing platforms an advantage
• Experience in insurance or financial services industry an advantage but not necessary
• Portfolio, outlining project outcomes and your contribution to the project results.

Key responsibilities

• Contributing to user research and customers interviews in order to analyse and understand the users experience with existing and new digital journeys.
• Contributing to ideation workshops in order to and propose best in class Users interactions for new user journeys or solve users pain points within existing ones.
• Designing and presenting wireframes and clickable prototypes. Delivering high-quality visual designs within the design system.
• Ensuring design deliverables such as information architecture, navigation, and user flows are explained and documented for stakeholders.
• Preparing and conduct usability tests against clickable prototypes, take feedback and iterate the design.
• Working closely with the development teams to ensure technical considerations are accommodated within final designs and released software is faithful to approved UI designs.

About The Cigna GroupCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Cigna