Job Description

Job Summary:

We are seeking a versatile and detail-oriented

Backend Associate

to support various departments within our home healthcare organization, including

Scheduling, Logistics, and Hiring, etc.

The ideal candidate will be responsible for handling backend administrative tasks, optimizing workflows, and ensuring seamless coordination between teams.

This role requires

strong organizational skills, multitasking abilities, and good communication skills.

Key Responsibilities:

1. Scheduling & Coordination:

Assist in scheduling and coordinating patient visits, caregiver shifts, and medical service appointments. Use scheduling software (e.g., WellSky, ClearCare) to update and maintain schedules. Manage last-minute cancellations, reschedules, and emergency staffing needs. Communicate schedule updates with caregivers, clients and transportation, and Scheduling team, etc.

2. Logistics & Resource Management:

Coordinate caregiver assignments based on availability, patient location. Assist to transportation team in their workflow. Ensure timely delivery and tracking of transportation for patients and staff.

3. Recruitment & Hiring Support:

Assist in screening job applications, scheduling interviews, calling to new applicants, and coordinating with HR for hiring caregivers and staff. Maintain candidate databases, track applications, and update recruitment records. Help with onboarding new hires by ensuring all required documents, credentials, and compliance checks are completed. Coordinate training sessions and maintain employee training logs.

4. Administrative & Compliance Support:

Maintain accurate records of patient visits, caregiver schedules, and service logs. Ensure compliance with

Medicare, Medicaid, HIPAA regulations

, and company policies. Generate and submit reports related to scheduling, hiring, and logistics for management review. Assist in payroll verification by tracking caregiver work hours and visit logs.

5. Communication & Coordination:

Serve as a liaison between caregivers, patients, hiring managers, and department heads. Address inquiries related to schedules, logistics, and job applications.

Requirements:

ENGLISH REQUIRED (Verbal & Written)

Graduate Ability to work from the office full-time Ability to work independently and with a team Knowledge of HR databases and candidate management systems Ability to multitask and prioritize tasks to meet deadlines Ability to work in a fast-paced, high-growth environment Strong attention to detail and accuracy
Job Types: Full-time, Permanent

Pay: ?21,000.00 - ?30,000.00 per month

Benefits:

Health insurance Paid sick time Paid time off
Schedule:

Evening shift Monday to Friday Night shift Rotational shift US shift Weekend availability
Supplemental Pay:

Performance bonus Shift allowance Yearly bonus
Application Question(s):

What is your current cash-in-hand salary, and what is your expected salary?
Education:

Bachelor's (Required)
Experience:

Work: 2 years (Required)
Language:

English (Required)
Location:

Mohali district, Punjab (Required)
Shift availability:

Night Shift (Required) Overnight Shift (Required)
Work Location: In person