Job Description

US HealthCare - Insurance Claims Support
Location: Infopark, Kakkanad

Experience: Minimum 6 Months to 1 year in Insurance back-office processes, preferably in Claims support

Education : Graduates or Postgraduates , preferably with a Commerce background.

(Candidates from technical backgrounds such as B.Tech are not eligible.

Requirements:

• Minimum 6 • Months• to 1 year in Insurance back-office processes, preferably in Claims support?
• Excellent verbal and written communication skills.
• Willingness to work in rotational night shifts.
• Must be available for Work from Office (WFO) in Kochi.
• Immediate availability for joining on the 23rd December 2024.

Responsibilities :

• Policy/Claims Support: Manage policy setups, changes, and claims intake by coordinating with client contacts via email, chat, and calls.
• Quality Audits: Conduct quality checks on associates' work, provide constructive feedback, and coach team members.
• Team Support: Assist frontline associates with queries, referrals, and support trainees.

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

• Commuter assistance
• Health insurance
• Provident Fund

Schedule:

• Evening shift
• Fixed shift
• Monday to Friday
• Night shift
• US shift

Supplemental Pay:

• Quarterly bonus
• Yearly bonus

Education:

• Bachelor's (Required)

Experience:

• US Insurance Claims Support: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person

Speak with the employer
+91 9074827362