Job Description

Job Title: US Customer Support Executive

Location: Vijay Nagar, Mangal City Mall, 1st Floor office No. 160, Above McDonald's, Indore

Shift Timing: Night Shift, 8 PM to 5 AM

Key Responsibilities:

- Address customer inquiries via phone, email, or chat, ensuring prompt and accurate assistance.

- Resolve customer issues by providing effective solutions and alternatives.

- Keep detailed records of customer interactions, transactions, and feedback.

- Work collaboratively with the team to meet customer satisfaction goals.

- Stay informed about company products and policies to deliver accurate information.

Qualifications:

- Excellent communication skills in English.

- Ability to handle multiple tasks in a fast-paced environment.

- Basic computer proficiency and familiarity with CRM systems.

- A positive attitude and a strong desire to learn.

- Previous experience in a customer support role is a plus.

Shift:

- Night Shift: 8 PM to 5 AM

How to Apply:

If you're passionate about delivering excellent customer service and ready to work in a dynamic environment, we'd love to hear from you. Please share your CV at 8982129191.

Job Types: Full-time, Permanent, Fresher

Pay: ?10,000.00 - ?20,000.00 per month

Schedule:

• Monday to Friday
• Night shift
• US shift

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 8982129191