Us Client Relations Voice (trivandrum)

Year    KL, IN, India

Job Description

Responsibilities:

• Answer incoming phone calls in a timely and efficient manner.
• Schedule and coordinate appointments in the practice management system for patients and clinical staff.
• Provide information, directions, and assistance to physicians, patients, their families, and vendors.
• Collaborate with the healthcare team to support patient care needs.
• Demonstrate professionalism, enthusiasm, competence, and friendliness in all interactions.
• Maintain exceptional attention to detail, accuracy, and timeliness.
• Effectively manage multiple tasks and prioritize work.
• Utilize strong communication skills, both verbal and written.
• Employ problem-solving skills to resolve issues and provide creative solutions.
• Show empathy and a strong customer service orientation.
• Be willing to work night shift (9:30 pm to 6:30 AM) from our office at Elippode, Trivandrum.

Qualification :

• Bachelor's degree
• 1-5 years experience in international voice processing.
• Excellent English communication skills (American accent is preferred)

Job Type: Full-time

Pay: ?15,000.00 - ?30,000.00 per month

Application Question(s):

• Are you located in Trivandrum, Kerala? (On-site role)
• How many years of experience in English Voice Processing?
• Are you comfortable with nightshift (9:30 PM to 6:30 AM) from our office?

Work Location: In person

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Job Detail

  • Job Id
    JD3481916
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year