Job Description

We are currently seeking dedicated individuals to join our team as Airport Ground Staff. As a member of our ground staff, you will play a crucial role in ensuring the smooth operation of airport activities and providing excellent customer service to passengers.\xe2\x80\x8b

Responsibilities: \xe2\x80\xa2 Assist passengers with check-in, baggage handling, and boarding procedures. \xe2\x80\xa2 Ensure compliance with airport security regulations and procedures. \xe2\x80\xa2 Handle customer inquiries and provide accurate information about flights, schedules, and airport facilities. \xe2\x80\xa2 Coordinate with other departments to ensure efficient and timely service delivery. \xe2\x80\xa2 Assist in the loading and unloading of baggage and cargo. \xe2\x80\xa2 Perform safety inspections and checks on aircraft equipment. \xe2\x80\xa2 Handle any customer complaints or issues in a professional and courteous manner. \xe2\x80\xa2 Provide assistance to passengers with special needs or disabilities. \xe2\x80\xa2 Maintain a clean and organized work area. Requirements: \xe2\x80\xa2 High school diploma or equivalent. \xe2\x80\xa2 Prior experience in customer service or a related field is preferred. \xe2\x80\xa2 Excellent communication and interpersonal skills. \xe2\x80\xa2 Ability to work in a fast-paced and dynamic environment. \xe2\x80\xa2 Strong problem-solving skills and attention to detail. \xe2\x80\xa2 Ability to work well in a team. \xe2\x80\xa2 Flexibility to work in shifts, including weekends and holidays. \xe2\x80\xa2 Physical fitness and ability to lift heavy objects. \xe2\x80\xa2 Knowledge of basic computer operations.

RKG CREATION PVT LTD