Job Description

Job Details:Designation: Process Executive (Google Analytics - Tech Support)CTC: INR LPAJob Location: HyderabadTraining Duration: 20 DaysRoles and Responsibilities:Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing as neededPerform and verify the implementation of web-based products with customersGive guidance, support, and train customers on how to use the productsEmploy strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeedDeliver high quality service to your customers, exceeding client expectations and quality scoring measuresFlexibility to work across multiple rotational shifts/night shiftsAbility to work in a rich diverse environment, handle cultural and language differences and an effective communicatorInterview Details:Mode: VirtualLevel 1: HR Screening (Virtual)Level 2: Versant TestLevel 3: Technical discussion (Virtual)Eligibility Criteria:2020, 2021 & 2022, 2023 batch of any graduatePrerequisite / Base skill - Understanding of web language - HTML, JS, CSS(no programming required)Consistent academic record of 50% in 10th, 12th, UG.Maximum of 2 years of gap in education and not beyond year experience candidates.Excellent problem-solving and analytical skills, combined with impeccable business judgment and industry knowledgeSelection Process:Step 1:Eligibility as per MNC's specificationStep 2:Virtual Test by ClientStep 3:Training @Mazenet with LOIStep 4:Final Interview by MNCStep 5: Offer Letter and On-BoardingExperience0 - 1 YearsNo. of Openings39EducationAny Bachelor DegreeRoleTechnical Support EngineerIndustry TypeCall Centre / BPO / KPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from Office

Placement India