Urgent Opening For Ticketing Executive Kolkata Location
Year Kolkata, West Bengal, India
Job Description
High-performing ticketing function
- Manage the ticketing function for the Roundhouse, ensuring a high-performing ticketing service, maximising revenue across all channels and ensuring excellent internal communications flow with appropriate teams across the organisation;
- Ensure the upkeep of all ticketing-related systems; develop project plans and deliver projects to further develop such systems as an active member of various project groups;
- Lead on the strategic management of inventory for all internally-produced work, as well as provide expert sales advice to external producers;
- Manage the contract and relationship with the external call centre provider;
- Ensure that the Visitor Services and call centre teams are kept fully abreast of events going on-sale and changes to events already released for sale in order to offer first class front of house services to all visitors;
- Be an expert in all front-end Tessitura processes (including the creation and improvement of seating plans, data imports, data structure and hierarchy) to maintain a self-sufficient ticketing operation and provide training to new staff as necessary;
- Manage the Ticketing Assistants, including learning, development and ongoing appraisal to ensure that the needs of both individuals and the business are met;
- Offer advice and support to the Youth Strategy team to ensure that young peoples projects and initiatives are set up and supported appropriately.
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Job Detail
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Job IdJD3319791
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKolkata, West Bengal, India
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EducationNot mentioned
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ExperienceYear