Job Description

\xef\xbf\xbd\xef\xbf\xbd Welcome guests during check-in and giving a fond farewell to guest while checkout.
\xef\xbf\xbd\xef\xbf\xbd Handling guest complaints and concerns in an efficient and timely manner.
\xef\xbf\xbd\xef\xbf\xbd Coordinating and multi-tasking job duties in a busy environment.
\xef\xbf\xbd\xef\xbf\xbd Have up to date information on Park and their facilities.
\xef\xbf\xbd\xef\xbf\xbd Providing excellent customer service as per standards.
\xef\xbf\xbd\xef\xbf\xbd Maintain up-to date information Park rates, current promotions, offers and packages
\xef\xbf\xbd\xef\xbf\xbd Collect Guest feedback during guest departure along with his likes and dislikes.
\xef\xbf\xbd\xef\xbf\xbd Ensure that all check-in and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
\xef\xbf\xbd\xef\xbf\xbd Should be able to handle all guests without bias or prejudice.
\xef\xbf\xbd\xef\xbf\xbd Adhere to strict staff grooming and hygiene standards.
\xef\xbf\xbd\xef\xbf\xbd Good command of the English language is essential, both written and verbal
\xef\xbf\xbd\xef\xbf\xbd Must possess strong organization time management skills, attention to detail.
\xef\xbf\xbd\xef\xbf\xbd Must be guest service focused and a team player. Experience 3 - 5 Years
Salary Not Disclosed
Industry Front Office / Reception / Computer Operator / Assistant
Qualification Professional Degree, B.B.A, Bachelor of Hotel Management
Key Skills Guest Relations Guest Handling Guest Relation Manager

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