Job Description

Key Responsibilities:Administrative Support:

• Assist in managing daily office operations and ensure smooth functioning.
• Maintain and update files, records, and documents related to production, shipments, and orders.
• Prepare and manage office correspondence, reports, and memos.

Data Entry & Record Keeping:

• Enter data into various systems (such as inventory, production, and sales tracking software) accurately and efficiently.
• Maintain accurate records of transactions, including sales, purchase orders, and invoices.

Inventory Management:

• Support the inventory management team by keeping records of textile materials, finished goods, and supplies.
• Monitor and update inventory levels based on daily usage and orders.
• Coordinate with the warehouse team for stock movement and proper documentation.

Accounts & Billing:

• Assist the accounts department with invoicing, processing payments, and handling financial documents.
• Reconcile purchase orders and invoices, ensuring that they are matched and processed correctly.
• Assist with maintaining financial records, such as petty cash and bank transactions.

Order Management:

• Assist in processing customer orders, ensuring timely dispatch and delivery.
• Coordinate with the production team to ensure orders are completed as per schedule.
• Handle inquiries related to order status, delivery schedules, and stock availability.

Communication & Coordination:

• Act as a liaison between various departments like production, sales, and logistics.
• Coordinate with suppliers and vendors regarding material procurement and order follow-ups.
• Maintain regular communication with customers for any order-related queries or status updates.

Compliance and Documentation:

• Ensure that all documentation, including invoices, delivery notes, purchase orders, and receipts, complies with company and industry standards.
• Prepare reports for management review, highlighting key performance indicators and other relevant metrics.

General Clerical Duties:

• Handle filing, photocopying, and scanning of documents as required.
• Support team members with ad-hoc tasks and projects when necessary.

Pleasant Inc.