Urgent Hiring Of Crm Execuive At Sachin, Surat
Job Description
Key Responsibilities:Customer Relationship Management:Develop and maintain strong relationships with key customers in the textile sector.
Serve as the primary point of contact for customer inquiries, issues, and feedback.
Data Management:Maintain and update the CRM database with customer interactions, preferences, and feedback.
Ensure accuracy and completeness of customer records to facilitate effective communication.
Sales Support:Assist the sales team in identifying customer needs and providing tailored solutions.
Help prepare sales proposals and presentations based on customer requirements.
Reporting and Analysis:Generate regular reports on customer interactions, feedback, and sales performance.
Analyze data to identify trends and opportunities for improving customer satisfaction and retention.
Process Improvement:Identify areas for improvement in customer engagement processes and suggest actionable strategies.
Collaborate with the team to implement best practices in CRM management.
Cross-Functional Collaboration:Work closely with marketing, production, and logistics teams to ensure timely delivery and quality service.
Participate in regular meetings to discuss customer feedback and enhance product offerings.
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Job Detail
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Job IdJD3484960
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSurat, Gujarat, India
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EducationNot mentioned
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ExperienceYear