Urgent : Client Servicing Executive
Year Oshiwara, Mumbai, Maharashtra, India
Job Description
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Join Our Team as a Client Servicing Executive! Are you ready to take on a multifaceted role in the dynamic world of digital agency services? We\'re seeking a versatile Client Servicing Executive to join our team. In this pivotal position, you\'ll be the primary point of contact for our clients, ensuring their satisfaction across all our digital offerings. If you\'re a proactive problem-solver with a passion for delivering exceptional client experiences, we want you on board! Apply now and become an integral part of our innovative team. Roles and Responsibilities:
- Act as the main link between our agency and clients, managing their accounts and addressing their needs across all digital services.
- Develop and implement comprehensive digital strategies tailored to each client\'s unique objectives and requirements.
- Coordinate with clients to gather feedback, brainstorm ideas, and align on project scopes and timelines.
- Ensure seamless execution of projects, from concept to delivery, while adhering to agreed-upon budgets and deadlines.
- Regularly communicate project updates and milestones to clients, fostering strong relationships and trust.
- Collaborate with internal teams, including creative, technical, and marketing departments, to deliver high-quality solutions that exceed client expectations.
- Conduct thorough performance evaluations and provide actionable insights and recommendations to optimize client campaigns and initiatives.
- Stay up-to-date on industry trends, emerging technologies, and best practices to continuously enhance our service offerings.
- Handle client inquiries, concerns, and escalations in a timely and professional manner, striving for swift resolution and client satisfaction.
- Maintain accurate records of client interactions, project details, and service agreements for reference and reporting purposes.
- Day shift
- Fixed shift
- Monday to Friday
- Bachelor\'s (Required)
- Client Servicing: 1 year (Preferred)
- English (Required)
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Job Detail
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Job IdJD3314627
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationOshiwara, Mumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear