Job Description

What success looks like in this role:

• + Must possess good working knowledge of Microsoft Teams, MS Teams Meeting Rooms, LYNC and Skype for Business Server and Exchange Unified Messaging (UM).



- May have worked on various Meeting Room Devices such as Poly, Lenovo, Crestron, Surface Hub etc.
- May have knowledge of any contact center solutions such as Anywhere 365, Luware etc.
- Good understanding of Teams Admin Center and various tools within the same.
- Should be Strong in Networking concepts and knowledge of VoIP with Routing & Switching Protocols, TCP/IP, QoS, SIP, VLANs, and WAN protocols and technologies.
- Must have prior experience providing technical support to Enterprise Customers.
- In-depth Knowledge of Media gateways & Session Border Controllers.
- Good knowledge in Microsoft Office Products (Excel, PowerPoint, Outlook etc.).
- Outstanding attention to detail and capacity to demonstrate continual learning.
- Good analytical and problem-solving capabilities.
- Excellent deductive and inductive reasoning skills.
- Strong interpersonal verbal and written skills.
- Ability to work both individually and with teams.#LI-UG1

You will be successful in this role if you have:

3+ years of working with Microsoft Teams, Direct Routing, SBCs, MTRs


o 3 years of Microsoft and Networking Technical Experience


o Advance level understanding of MS Teams and/or other UC related technologies.


o Proven ability to work on large-scale global deployments in multiple locations.


o Strong understanding of networks and related WAN/LAN technologies


o Microsoft Certifications in the Microsoft technologies required for this position


Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.


This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here .