CountryIndiaWorking ScheduleFull-TimeWork ArrangementHybridRelocation Assistance AvailableNoPosted Date10-Jun-2024Job ID3122Description and RequirementsJob Responsibilities1. Essential FunctionsEligibility Work Allocation executives are responsible for
Responsible to do indexing and assignments of requests based on the customer requirements
Required to work on different queues and manage the workflow as per SLAs
Responsible to provide timely status to customer
Responsible to provide query support to customer issues
Responsible to respond to customer inquires
Responsible to do implementation of group into the system
Knowledge, Skills and AbilitiesEducation
Bachelors degree (Any Stream) with a minimum of 15 years of education
Experience
Professional from the Operations with at least 0-2 years of working experience
Knowledge and skills (general and technical)
Excellent English comprehension and written skills
Keyboarding and data entry speed (minimum 30 wpm with 90% accuracy)
Demonstrated flexibility as per process requirement