Uk Process Associate (chandigarh)

Year    Chandigarh, India

Job Description


Title - UK Customer ServiceLocation - Chandigarh IT ParkShift - 5.5 days working, Rotational 9 hours shift + Cab FacilitySalary - Up to max 30K CTC + 8-10K monthly IncentivesShift Timings : RotationalQualifications and Skills

  • 1 to 2 years of experience in a similar role.
  • Strong communication skills, both verbal and written.
  • Excellent problem-solving and decision-making abilities.
  • Ability to work in a fast-paced and dynamic environment.
  • Customer-focused mindset with a strong emphasis on customer satisfaction.
  • Ability to handle multiple tasks and prioritize effectively.
  • Proficiency in Microsoft Office.
  • Experience with UK process and inbound calling is preferred.
  • Knowledge of logistics and BPO industry is a plus.
Roles and Responsibilities
  • Handle customer service inquiries and provide support to clients.
  • Respond to customer inquiries via phone calls.
  • Assist customers in navigating the company\'s products or services.
  • Resolve customer complaints or concerns with professionalism and empathy.
  • Ensure timely and accurate documentation of customer interactions.
  • Collaborate with cross-functional teams to address customer needs.
  • Participate in training sessions to enhance product knowledge and customer service skills.
  • Adhere to company policies and procedures.
  • Achieve performance targets and KPI\'s.
  • No Sales/ No Targets.
#TeamWOODSNOTE : This is 100% office job with NO Exception.For more details, please call/watsap - Vaishali- 94676-23088

Expertia AI Technologies

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Job Detail

  • Job Id
    JD3432861
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Rs.30000 per month
  • Employment Status
    Permanent
  • Job Location
    Chandigarh, India
  • Education
    Not mentioned
  • Experience
    Year