Job Description

Position Overview:The Area Manager will oversee multiple store operations, ensure smooth day-to-day functioning, and achieve operational excellence across the assigned region. The ideal candidate will be a strategic thinker with exceptional leadership and organizational skills, capable of driving store performance and delivering outstanding customer experiences.Key Responsibilities:- Oversee the operations of multiple stores, ensuring adherence to company policies and standards.- Develop and implement strategies to drive sales growth and achieve revenue targets across the region.- Monitor and analyze store performance metrics, including sales, customer satisfaction, and operational efficiency, to identify areas of improvement.- Lead, mentor, and support Store Managers, ensuring alignment with company goals and objectives.- Collaborate with the HR team for recruitment, training, and development of store staff.- Conduct regular store visits to assess operations, provide feedback, and ensure compliance with branding and operational guidelines.- Manage inventory and ensure proper stock levels across all stores while minimizing shrinkage.- Address and resolve escalated customer concerns, ensuring a high standard of service is maintained.- Coordinate with marketing teams to execute promotional campaigns and enhance store visibility.- Ensure hygiene, safety, and sanitation standards are strictly followed across all stores.Qualifications:- A graduate with a minimum of 10+ years of experience in retail management, preferably with multi-store or regional responsibility.- Strong leadership, communication, and interpersonal skills.- Proven track record in achieving sales targets and driving operational excellence.- Excellent understanding of retail operations, inventory management, and customer service.- Proficiency in analyzing KPIs and implementing performance improvement strategies.- Ability to work effectively under pressure and manage multiple priorities.- Hands-on experience in team training and development.- Proficient in cash handling and financial management. (ref:updazz.com)

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