Job Description

Looking for an IMS / Facility Manager Tutor Must have - LA in ISO 9001, ISO 14001, ISO 45001, Facility Manager Experience Added experience - LA in ISO 41001:2018 FmmS (not mandatory) Purpose of the position Deliver public training courses and in-house training solutions to the BSI standards of excellence, in order to develop knowledge and skills Mentor & qualify new and existing tutors on tutor competencies with focus on quality management and sustainability best practices in environment management and health and safety management. Coach new and existing tutors in contemporary learning styles and accelerated learning techniques. Key responsibilities and accountabilities Ensure that value is added to customers and their business/organisation through the delivery of BSI training courses Continually enhance the reputation and perception of BSI through excellent delivery of training courses/solutions and day-to-day interactions with customers and other key stakeholders Mentor & qualify new and existing tutors on tutor competencies, learning styles and accelerated learning techniques. Provide feedback to support course development in line with the new course and existing product development process and methodologies Provide assistance with the design of training solutions (e.g. classroom, virtual, on-demand, hybrid modes of learning). Maintain and enhance appropriate professional qualification status in relevant disciplines Proactively engage with BSI tutors and key stakeholders to ensure continual improvement, in line with the BSI standards of excellence for training delivery Key Results Areas Performance of BSI India tutors as per performance indicators in the training operations manual Delegate CSAT (9 or above, out of 10) Training course development for various formats (classroom, virtual, hybrid, etc.) Coaching and qualifying new and existing BSI tutors to deliver as per BSI standards of excellence Engage with key clients and propose training solutions in accordance with BSI standards and formats. Manage key client expectations from proposal to delivery. Deliver and participate in webinars and seminars, for sustainability best practices, to demonstrate BSI s leadership position as a knowledge leader. Demonstrate continual professional development in best practices for various sectors, with focus on quality management and sustainability for environment management and health and safety management. Disseminate knowledge and skills to BSI India tutors on these contemporary best practices. Can qualify sales leads appropriately and pass on to relevant sales teams Customer Focus Able to interpret data and information about the Customer to solve problem, add value and exceed expectations Can be recognised by the Customer as an industry/sector or market expert and provides thought leadership/development in customer s industry Able to demonstrate high quality and reliability in delivery Operational Delivery Able to demonstrate high levels of organisational skills; ensuring all facilities, materials and equipment is to BSI standard of excellence Can proactively deal with issues through to resolution Able to communicate effectively with delegates at all levels in order to motive and engage and can interact with peers and stakeholders to achieve objectives Demonstrate the ability to make improvements to course content based on customer evaluation feedback and training needs analysis Can monitor training delivery to ensure compliance and BSI standards of excellence are met at all times Candidate Specification Preferred that candidate has been qualified Lead Auditor in ISO 41001:2018 FmmS Ability to coherently deliver training courses across the full spectrum of the delegate profile (boardroom to shop floor) Knowledge of individual learning styles and how to address these through the design and development of training courses through the use of accelerated learning techniques. Ability to design and develop training courses and materials to meet specific aims Proven administrative and organisational skills, with the ability to meet deadlines and manage customer expectations Understanding of tutor development processes, training needs analysis and training evaluation techniques Where appropriate, qualified Lead Auditor in relevant disciplines. Extensive travel with country and sometimes abroad required as is the ability to spend nights away from home. Additional Details Understand, commit and follow the BSI Group Health, Safety, Environment & Quality (HSEQ) Policy Learn and follow safe working environment Undertake Suitable Training as communicated from time to time Report hazards, near miss and safety incidence Report environmental issues and incidence Follow Safety Rules including using Personnel Protective Equipment (PPEs) Participation in Hazard Identification Participate in the process of risk mitigation Participation in Accident Investigation Exercise the right to withdraw oneself from work if one feels it is unsafe working environment. Inform the respective line manager Contribute in achieving Environment, Health and Safety objectives Work in teams to make BSI a safe workplace

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