The responsibilities of the current role would include:
Create and maintain client and industry relationships
Work independently to obtain business opportunities from new or existing clients
Working with Partners and Clients to develop hypotheses and work plans that address project objectives
Leverage working and market knowledge of IT outsourcing, BPO/BPM, GIC, and shared services operating models
Work closely and collaboratively with teams to analyze client operations, brainstorm potential options, and make recommendations
Communicate analysis, recommendations, and status updates in both written and oral formats with internal and client leadership
Carry revenue management along with tracking, managing sales pipeline, and financial management (invoicing, plan vs actuals tracking, etc.) of ongoing engagements
QualificationsCandidate should have 12-15+ years of experience in GIC/Captive advisory for Technology and/or BPM (F&A, Procurement) functions, Outsourcing advisory, and PMO engagements, and meet the following criteria:
A strong and proven interest in consulting especially in thinking through large and complex transformation programs
A base level of knowledge in business strategy, marketing, finance, operations, and data analysis techniques
Excellent academic credentials for both undergraduate and graduate coursework
Outstanding interpersonal and communication skills, both written and verbal
Strong project management skills and experience in managing global clients including dealing with clients on a day-to-day basis and independently managing client interactions
Exceptional leadership and team management qualities
Willingness to mentor junior team members and invested in building next generation of leaders
A strong determination to drive initiatives independently with a positive attitude and a profound commitment
Knowledge of the current GIC/Captive advisory landscape, trends, challenges, and solutions
Understanding of prevalent trends in technology (DevOps, Agile, Cloud sourcing) and digital trends in BPM (Automation, AI, Gen AI)
Key Skills
Understand clients and Deloitte objectives, align own work to objectives, and set personal priorities
Ability to think strategically and develop long-term plans
Actively seek business growth opportunities, sharing knowledge and experiences with others
Skilled in managing and overseeing multiple projects
Strong people and networking skills to positively influence peers and other stakeholders
Strong business awareness, understanding the broader context of delivery impact on business
Confident leadership and influencing style, able to make an immediate impact on client stakeholders
Strong knowledge in data analysis and data-driven decision making