Job Description

You will be the first line of defence in managing critical legal disputes, customer escalations, and sensitive issues with law enforcement agencies. This is a hands-on, high-stakes role where quick decisions, impeccable judgement, and strong relationships with law enforcement and legal professionals are crucialLaw Enforcement Coordination:xe2x97x8f Act as the primary point of contact for law enforcement agencies (LEAs) during escalations.xe2x97x8f Leverage your network and relationships to de-escalate issues and protect the company from unnecessary harassment.xe2x97x8f Proactively liaise with police and regulatory bodies to ensure smooth resolution of disputes.Risk Leadership:xe2x97x8f Design dynamic risk management frameworks to preempt legal, operational, and reputational risks.xe2x97x8f Anticipate and mitigate challenges before they surface by closely monitoring industry trends and legal developments.Litigation & Legal Firefighting:xe2x97x8f Handle critical litigations, including consumer forums, motor accident claims, recovery disputes, and criminal cases.xe2x97x8f Represent Cars24 in court with confidence and expertise, ensuring outcomes that minimize operational and reputational damage.Customer Escalations:xe2x97x8f Oversee and resolve high-priority customer disputes, including complex RC transfer cases, fraud claims, and payment issues.xe2x97x8f Act as the ultimate decision-maker for sensitive escalations, ensuring customer trust while safeguarding the company's interests.Compliance and Fraud Prevention:xe2x97x8f Ensure adherence to regulatory requirements across jurisdictions and business verticals.xe2x97x8f Drive innovation in fraud detection and prevention systems, reducing operational risks and liability.Leadership:xe2x97x8f Build and lead a high-performing team of legal and risk professionals.xe2x97x8f Foster a culture of accountability, agility, and excellence in risk management.Competitive SalaryOpportunity to work with a fast growing playerxe2x97x8f Bring 10+ years of experience in risk management, litigation, or legal affairs, preferably in high-growth industries.xe2x97x8f Have a track record of managing high-stake litigations, criminal cases, and regulatory challenges with finesse.xe2x97x8f Understand the intricacies of consumer law, corporate governance, and compliance frameworks.xe2x97x8f Lead with confidence, inspiring teams to deliver results in high-pressure situations.Are a strategic thinker with exceptional communication skills, capable of influencing internal teams and external regulators alike.One of the largest Auto-tech companies in the countryOpportunity to work with a fast growing player

Michael Page