Job Description

Objectives of this role

• Managing, planning and assisting with clients\xe2\x80\x99 travel preferences and creating a tailored itinerary based on their budgets.
• Organising end-to-end services like booking tickets, accommodation, medical needs, travel, and transportation.
• Documenting and maintaining records of clients\xe2\x80\x99 payments, invoices, and other travel-related bookings in a timely and accurate manner.
• Staying updated by attending seminars or conferences about the latest travel-related trends, regulations and safety measures to provide informed recommendations.

Your tasks

• Research all information regarding weather conditions, local customs, language, currency, and events to make the journey enjoyable.
• Provide exceptional client service with planning and booking business/leisure trips.
• Maintain relationships with clients, vendors, travel partners, and other stakeholders.
• Communicate with clients via phone, mail, or in person about the travel itineraries and address any concerns or questions they may have during or after their trip.
• Educate the clients regarding the cancellation policy, refunds or any penalties.
• Educate the clients regarding Visa processes, Visa Documentation etc.
• Research and negotiate with travel vendors for the best possible rates and packages.
• Prepare marketing and promotional methods to sell tour itinerary packages.
• Stay informed about travel trends, regulations and industry-related news to offer the best possible service.

Required skills and qualifications

• A graduate degree & graduate degree in hospitality, travel or a related field will be added competitive advantage.
• Prior experience as a travel consultant, travel agent, trip advisor or similar role with an exceptional customer service record.
• Meticulous planner with attention to detail with bookings, payments or other travel-related requirements.
• Excellent communication and managing skills to build and maintain client relationships.
• Proficiency in research and writing (local and international travel arrangements).
• Ability to work under tight deadlines and manage multiple client bookings.
• Proficiency in English, Hindi, Gujarati and any other language (local and/or international).
• Expertise in specific types of travel, such as adventurous, luxury, or corporate travel.
• Experience with travel booking softwares.

Job Types: Full-time, Permanent Salary: 20,000.00 - 25,000.00 per month Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Experience:

• total work: 1 year (Preferred)

Ability to Commute:

• Satellite, Ahmedabad, Gujarat (Required)

Ability to Relocate:

• Satellite, Ahmedabad, Gujarat: Relocate before starting work (Required)

Work Location: In person