Job Description

Position Title: Travel Sales Associate || UK || USA || Australia || Canada Sales Process

Department: Sales

Location: Sector 10. Faridabad

Reports To: Sales Manager

Position Summary:

The Travel Sales Associate is responsible for selling travel packages and services to clients, including flights, accommodations, tours, and other travel-related services. The role requires excellent customer service skills, thorough knowledge of travel products, and the ability to meet sales targets.

Key Responsibilities:

Client Consultation:

• Engage with clients to understand their travel preferences and requirements.
• Provide personalized travel advice and recommendations based on clients' needs.

Sales and Bookings:

• Sell a variety of travel products, including flights, hotels, cruises, and tours.
• Process bookings accurately and efficiently using reservation systems.
• Manage payment transactions and ensure all bookings are confirmed.

Customer Service:

• Handle customer inquiries and resolve issues related to travel bookings.
• Provide post-booking support and assistance, including itinerary changes and cancellations.

Product Knowledge:

• Stay updated with the latest travel trends, destinations, and product offerings.
• Attend training sessions and workshops to enhance knowledge of travel products.

Sales Targets:

• Achieve individual and team sales targets set by the Sales Manager.
• Participate in promotional activities and campaigns to drive sales.

Administrative Tasks:

• Maintain accurate records of bookings and client interactions.
• Prepare and present sales reports to management.

Qualifications:

• High school diploma or equivalent; a degree in Tourism, Hospitality, or a related field is a plus.
• Proven experience in sales, preferably in the travel industry.
• Strong knowledge of travel products and destinations.
• Proficiency in using travel booking systems and reservation software.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work flexible hours, including evenings and weekends.
• Goal-oriented with a proven track record of meeting sales targets.

Skills:

• Customer-focused with the ability to build and maintain client relationships.
• Strong problem-solving abilities.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Proficiency in multiple languages is advantageous but not required.

Application Process:

Interested candidates should submit their resume and a cover letter outlining their relevant experience and qualifications.

Job Type: Full-time

Pay: ?25,000.00 - ?40,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off

Schedule:

• Day shift
• Evening shift
• Fixed shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• UK shift
• US shift
• Weekend availability

Supplemental pay types:

• Commission pay
• Overtime pay
• Performance bonus

Ability to commute/relocate:

• Faridabad Sector 9, Faridabad, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Travel planning: 1 year (Required)
• Sales: 1 year (Required)
• Inbound voice: 1 year (Required)
• International voice process: 1 year (Required)
• High-end sales: 1 year (Required)
• Amadeus: 1 year (Required)
• Technical sales: 1 year (Required)
• Technical support: 1 year (Required)
• Windows Remote Desktop: 1 year (Required)

Language:

• English (Required)
• Spanish (Required)
• German (Required)

Work Location: In person