Job Description

Designation:

Travel Operations Executive

Location:

FIRST FLOOR, NEELAM AJRONDA CHOWK, METRO STATION, D2, PLOT. 5B, Sector 15A, Faridabad, Haryana 121007

Employment Type:

Full-time

Experience Required:

2-3 years

We are looking for a detail-oriented and enthusiastic

Travel Operations Executive

to join our team. The ideal candidate will be responsible for creating customized travel itineraries, handling bookings, coordinating with service providers, and ensuring a seamless travel experience for our clients from start to finish. This role requires strong organizational, communication, and multitasking skills.

Key Responsibilities

Design and prepare travel quotations, customized tour packages, and detailed travel itineraries with proper costing for customers. Coordinate and arrange bookings including hotel accommodations, flight tickets, and other transport services as per the finalized itineraries. Ensure bookings and travel schedules are managed in an efficient and systematic manner to optimize time and client priorities. Communicate and coordinate effectively with suppliers, vendors, and service providers. Handle inbound and outbound calls related to client queries and service coordination. Follow up with clients via phone and email to clarify travel plans and resolve any queries. Maintain accurate records of bookings, documentation, and payments. Ensure timely follow-ups with customers post-trip for feedback and satisfaction surveys. Adhere to internal guidelines and operational procedures. Work towards achieving individual and team targets.

Required Skills

Excellent communication skills (both written and verbal) Strong customer service orientation Good knowledge of domestic and international travel planning Proficiency in Microsoft Office and travel software/tools Strong organizational and time-management skills Ability to multitask and work under pressure

Education & Experience

Bachelor's degree in Travel & Tourism, Hospitality, Business Administration, or a related field Prior experience in a travel agency or operations role preferred
Job Type: Full-time

Pay: ?30,000.00 - ?40,000.00 per month

Benefits:

Paid sick time
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person