Job Description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.



Ready to explore a career path? Start your journey.



What You'll Do on a Typical Day:

The scope of the support responsibilities for the Travel and Expense Specialist onsite in Pune India includes, but is not limited to the following:



Reviews and reconciles employee travel and expense claims against supporting documentation, ensuring accuracy and timeliness. Audits expense claims and ensures compliance with company travel and expense policy.



Liaise with the Expense vendor regarding issues and improvements to the expense systems.



Creates and maintains documentation to assist employees in self-management business related expense submission.



Executes reconciliation activities pertaining to corporate card transactions and employee expense claims, ensuring alignment with accounting and finance requirements and timelines.



Helps updating training materials, procedures, and communications to establish consistency and best practices.



Escalate discrepancies pertaining to the audit and reconciliation process and ensures that these are address in a timely fashion.



Maintains daily, weekly, and monthly reconciliation and operating reports.



Partners with card team to ensure that cards are updated accordingly based on expense claims status.



Provide input and collaborate in the creation of monthly reports to LOB leaders.



Administers, monitors, reports on and provide guidance on corporate employee expense reports and the corporate credit card program.



Works with management and colleagues on continuous improvement initiatives, identifying opportunities to automate or streamline the reconciliation and other ancillary processes and activities.



Understand and apply applicable policies to answer questions concerning expenses.



Provide optimal customer service support for employee travel and corporate card concerns regarding Travel and Expenses, as well as internal finance and accounting partners.



Assist employees with reconciling, opening, and terminating accounts as well as resolving credit balance and other Travel and Expense reconciliation matters.



Assist with projects and process development of activities surrounding travel, expense, and card initiatives.



Reports to and receives direction from Travel and Expense Specialist Supervisor and Senior Expense Program Manager



What We're Looking For :

A Bachelor Degree or the equivalent combination of education and experience is required.



Four plus years of total work experience in Travel & Expense with 2+ years of customer service experience Strong verbal and written communication required



Experience in Accounts Payable, Accounting, or similar areas a plus



Analytical and attention to detail



Knowledge of PeopleSoft/Oracle/SAP Accounts payable module preferred



Good written and oral communication credentials



Strong analytical and problem-solving skills required



Location India



The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.



Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.



Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.



Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.



We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.



Wellbeing resources to support mental and emotional health for you and your immediate family.



And much more!



A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.



Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement .



What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!