The Domestic Travel Consultant will be responsible for assisting clients with their travel needs within the country. This role involves planning and booking transportation, accommodations, and other travel services, while providing exceptional customer service. The ideal candidate will have extensive knowledge of domestic travel destinations and a passion for helping clients create unforgettable travel experiences. Key Responsibilities:
Client Consultation:
Engage with clients to understand their travel preferences, needs, and budget.
Provide expert advice on domestic travel destinations, attractions, and activities.
Travel Planning and Booking:
Plan and book transportation, including flights, trains, and car rentals.
Arrange accommodations such as hotels, resorts, and vacation rentals.
Coordinate travel itineraries and ensure all details are accurately recorded and communicated to clients.
Customer Service:
Handle inquiries and provide prompt, accurate information.
Resolve any travel-related issues or concerns in a professional and timely manner.
Maintain ongoing communication with clients to ensure satisfaction throughout their travel experience.
Sales and Promotion:
Promote travel packages, special deals, and discounts to clients.
Upsell additional travel services and products to enhance the client\xe2\x80\x99s travel experience.
Meet or exceed sales targets and performance metrics.
Documentation and Compliance:
Ensure all travel documents, such as tickets and confirmations, are correctly issued.
Stay informed about travel regulations, health and safety guidelines, and destination-specific requirements.
Market Research:
Keep abreast of industry trends, new destinations, and travel products.
Gather and analyze customer feedback to improve services and offerings.