Job Description

We are looking for candidates from Travel Industry background only .
Candidates from Gurgaon / NCR Preferred .

Job Summary
What it is like to work at Redletterholidays / why will you join us?
Versatility: You will get to meet and learn from people belonging to different walks of life.
Problem Solving: We love problems and solving them gives us a high!
Innovation: Building a product for the future requires constant brainstorming, innovating and generating ideas.
Open Culture: We believe in working together with no bars and boundaries. Our CEO sits next to us!
Data-driven: As much as we trust your gut feeling, we also trust data. Data is why you are doing what you are doing.
Transparency: We are no mind readers. So tell us whatever it is, however it is, and we will hear you.
Move fast: We all are fighting against time, and whatever best you create in the limited time, we are happy to implement, measure and make change.
Outcome-Oriented: We put in lot of hard work and time, so we like to see the output at the end of the day.
Responsibilities and Duties
Key Responsibilities:

• Maintaining relationship with travelers by calling and understanding their trip related details.
• Ensuring quality of customer experience for travelers by resolving conflicts & handling trip related responsibilities.
• Answer customer calls courteously to provide information about RedLetter Holidays products and services, arrange consultations and obtain feedback about service.
• Interact with customers by phone, e-mail or online chat medium concerning various queries.

Required Experience, Skills and Qualifications
Desired Skills and Experience:

• Excellent communication (Written & Oral) skills in English.
• Basic computer knowledge with MS-office and effective browsing skills.
• High attention to details and ability multitask.
• Self-Motivated, willing to learn and adapt to new processes.

Education:
- Minimum Graduate
Benefits
Apart from salary, you would get many more tangible benefits:
A. Reward & recognition
B. Medical and Accidental insurance
C. Employee Travel discounts
D. Casual Dress
E. Paid holidays or sick leave
F. Games & Entertainment
G. Parties & Fun

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

• Work from home

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Performance bonus