Job Description

ob Title Travel Sales Consultant - Domestic Holidays

Department OPS

Reports to Senior Travel Consultant, Team Leader or Floor Manager

Profile Summary

As a Travel Sales Consultant specializing in Domestic Holidays, you will be responsible for promoting and selling domestic travel packages to individuals and groups. This role requires a deep understanding of domestic destinations, travel trends, and customer preferences. Your primary goal is to create memorable and seamless travel experiences for clients within the country.

Primary Responsibilities

1. Customer Interaction

- Communicate with clients to understand their travel preferences, requirements, and budget constraints.

- Provide expert advice on domestic destinations, attractions, and activities.

2. Itinerary Planning

- Design customized travel itineraries based on client preferences, ensuring a balance of sightseeing, leisure, and unique experiences.

- Collaborate with hotels, transportation providers, and tour guides to create seamless travel plans.

3. Sales and Booking

- Present and promote domestic holiday packages to potential clients.

- Handle bookings, payments, and necessary documentation efficiently.

4. Product Knowledge

- Stay updated on the latest domestic travel trends, attractions, and accommodations.

- Continuously expand knowledge of local cultures, events, and activities.

5. Customer Service

- Provide excellent customer service throughout the entire travel process.

- Address and resolve customer inquiries, concerns, or issues promptly.

Requirements

1. Education

- Bachelor's degree in Hospitality, Tourism, Business, or a related field.

2. Experience

- Min 1.5yrs Proven experience as a Travel Sales Consultant, preferably with a focus on domestic holidays.

- Familiarity with various domestic travel destinations and their offerings.

3. Communication Skills

- Excellent verbal and written communication skills.

- Ability to convey complex travel information in a clear and engaging manner.

4. Sales Skills

- Strong sales and negotiation skills.

- Ability to upsell and cross-sell travel packages effectively.

Skills

1. Destination Knowledge

- In-depth knowledge of popular domestic destinations, landmarks, and attractions.

2. Customer Focus

- A customer-centric approach with a focus on exceeding client expectations.

3. Organization

- Strong organizational skills to manage multiple bookings and itineraries simultaneously.

4. Technology Proficiency

- Familiarity with travel booking systems, CRM software, and other relevant tools.

5. Adaptability

- Ability to adapt to changing travel trends and customer preferences.

This role offers an exciting opportunity to contribute to the success of a travel agency by creating memorable and personalized domestic travel experiences for clients.

Job Type: Full-time

Pay: ?15,755.99 - ?40,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Experience:

• Travel: 1 year (Preferred)
• Travel sales: 1 year (Preferred)

Location:

• Gurgaon, Haryana (Preferred)

Work Location: In person

Application Deadline: 02/07/2024
Expected Start Date: 20/07/2024