Job Description

What we are looking for : Roles & Responsibilities :1. The sole point of contact in building and managing a highly engaged community of business entrepreneurs/agents.2. Educating members about TravClan and managing 100-200 business accounts.3. Working in close interface with the finance, product, and marketing team to build better processes, products, and reach, respectively.4. Healthy retention of agents while growing the volume of Agent's business through TravClan5. Ensuring customer delight while managing Agent's grievances related to payments, services, products etc.6. Effectively managing feedback and escalations from customers and vendors.7. Hosting country-wide offline and online events & meet-ups of members from time to time.Desired Candidate Profile :- Ethical, hardworking, and 'passionate about startups' mindset- Disciplined & Process Oriented- Strong Negotiation skills- Presence of Mind- Prior Sales/Account Management Experience- Prior Startup/Travel experience preferred- Good understanding of different business verticals- Willing to learn moreCheck if you fit in the role :You Must :- Love Challenges- Enjoy the Thrill of Closing Sales- Be comfortable with Targets- Enjoy speaking to clients on callYou Can :- Perform consistently- Hustle, Hustle, HustleYou Want to :- Improve business acumen- Improve negotiation skillsThis role is not ideal for someone who is :1. Not comfortable with sales/targets2. Not okay speaking with customers on call for a minimum of 4 hours daily!3. Not good at resolving customer queries or escalations4. Not comfortable with long working hours i.e. 10 - 12 hours daily5. Not excited about working on Saturdays (6 days a week) (ref:updazz.com)

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