JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youxe2x80x99ve got deep experience in commercial real estate, skilled trades or technology, or youxe2x80x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Senior Helpdesk ExecutiveWork DynamicsWhat this job involves:Supporting communications across the boardIn this role, youxe2x80x99ll work directly with the regional account manager and regional operations manager in supporting both domestic and regional communications strategies. Your main task is to draft various communications piecesxe2x80x94including interesting social media posts, general announcements and communications templatesxe2x80x94and ensure that these outputs are consistent across the region. Youxe2x80x99ll also assist in engaging our customers by developing satisfaction survey programmes, tracking feedback and generating monthly reports.Bringing task management to front and centreAre you a data expert? As the person in charge, youxe2x80x99ll oversee system data and ensure that the information is accurate and up to speed. Likewise, youxe2x80x99ll make sure that tasks are properly assigned, and that tagging follows global convention. Youxe2x80x99ll also report on task-related data and analysis on a monthly basis. Aside from this, youxe2x80x99ll sit on top of tasks completions and any customer complaints.Sound like you? To apply you need to be:Experienced and customer-centricYou should have a degree or diploma in business administration, facilities or equivalent qualification, and over four yearsxe2x80x99 experience in a related field. Likewise, strong customer skills and extensive experience in logistics management, international administration and data analysis may help you land this job.Creative and strong-willedYou need to be highly creative to come up with engaging communications pieces across various media and platforms. You should also be a spoken and written communications pro, a multitasking hero and a master of poise under pressure. Think youxe2x80x99re the one wexe2x80x99re looking for? Apply now and be part of our global family.What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!Location:On-site xe2x80x93Kolkata, WBIf this job description resonates with you, we encourage you to apply even if you donxe2x80x99t meet all of the requirements. Wexe2x80x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLxe2x80x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (xe2x80x9cJLLxe2x80x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process xe2x80x93 including the online application and/or overall selection process xe2x80x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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