Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Receiving calls and providing right information to the employee based on the query

Replying to the mail as per the employees query

Live tracking of trips ( inbound /Out bond)

Accommodating Adhoc/unregister request and maintaining report

Responding to the APP negative feedback by sending first mailer and follow up with closer

Updates to client on incidents, accidents, traffic and delay communication

Assist medical request on high priority

Cross check on vehicle deployment, sequence, and timings

Live track on CC TV footage and communicating the team if any issue

Vehicle tracking for sanitization

Ensuring vehicle reaching first point on time



Achieving Safety aspects

Tracking the Escort availability trips with female employee first pickup/last drop during night hours

Monitoring the all the vehicles trip closure through technology tool

Monitoring and action on the live security dash board alerts like

Device not reachable,

Employee GEO fence violation

vehicle over speeding,

SOS alerts stoppage

single women travelling alone

Vehicle stoppage



Maintaining the reports

Consolidating the security dash board alerts with supporting documents ( Mails and call log )

Preparing call logs on daily basis and consolidating the report on monthly basis

Preparing No show report and sharing it to employees on daily and weekly basis

Preparing Adhoc report and sharing it to employees ( Out bound )

Sending OTA report to client on hourly basis

Maintaining lost and found report and sending mails to employees with closer

Maintaining employees issue tracker on daily basis

Maintaining MIS device and APP issue tracker

Maintaining Drivers RTO report

Maintaining business/inter office/metro and suburban shuttle reports

Maintaining drivers temperature thermal check report

Logout trip closer reports

Vehicles GPS panic alert report

Temp ID drivers RTO clearance report and sharing it to wellness team and OGS team



Putting best practices in place

Teamwork should also be one of your strongest points, as you'll work with a team to ensure that all performance targets set out in the KRA are being met.



Technical hands

Knowledge and penchant for using technology tools in delivering day-to-day tasks

Excellent Organization, Time Management & prioritizing skills

Attention to detail

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.