:- Help manage current customer accounts.- Deal with a high volume of inbound and outbound phone calls.- Maintain relationships with carriers and customers.- Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve issues.- Provide shipment quotes for customers and set up shipments as required by customers.- Excellent multitasking skills within their workspace as well as computer software programs.- Be a professional representative of our company that other employees look up to. (ref:updazz.com)
updazz .com
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