Job Description

Translation Capability AnalystThe Translation Capability Analyst is part of the Translations Community of Practice within Intelligent Automation team. This role supports the execution of translations technology tooling across Customer Operations by working closely with end translation technology consumers, translations Developers, Business SMEs and the wider Intelligent Automation team. The roles responsibilities range from supporting new and existing users across Customer Operations, facilitating use case testing, supporting end user incidents raised by business, monitoring translation process performance and exceptions reporting for the API as well as UI and plugin Users.Responsibilities

• Coordinate testing and issues with individual translation users
• Update and maintain dictionaries for the concerned content teams
• Consolidate and provide the issues identified to the CoE lead
• Support individual translation users for both BAU and testing
• Perform UAT on the new functionalities/enhancements provided internally and/or externally (3rd party providers)
• Monitor feedback reports and report to the CoE lead any potential risks / issues
• Explore and test MT solutions.

Essential Skills and Qualifications:

• Fluent English language
• Strong Python and VBA Macros
• Experienced in Business Process Re-Engineering within an agile environment
• Proven experience of designing and embedding operational process improvements
• Experience with business / system analysis and requirement documentation
• Experience delivering system and process training
• Ability to comfortably communicate changes to colleagues across Customer Operations

Desirable Skills:

• Lean,Six Sigma or other process improvement methodology training
• Javascript, CSS or HTML training
• Understanding and / or interest in robotics automation, development and governance

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyones race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what its used for, and how its obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

London Stock Exchange Group