Manages the whole process of transferring services and staff from one location to another or from one service provider to another, ensuring service levels are maintained throughout. The role also includes maintenance of the budget, project plans and reporting to the customer and internal management. Ensures the delivery of a high quality, professional and proactive customer focused service on daily basis.
Influence and shape transition solutions, working with bid team, solution analysts and architects;
Delivery of project responsibilities to time, cost and quality, accountable for full transition project up, aligned with internal (management) and external (client) needs, defining project approach, scope, milestones, success criteria, deliverables, risks, contingencies and allocating appropriate resource requirements ensuring that quality assurance activities are embedded
Ownership of all project financials (relating to project activity under your management) and manage month end processes and forecasting inputs.
Primary Skills
Must be experienced in 3rd party transitions - this will not involve somebody who is only experienced in Captive set up or internal transitions alone.
Experience in implementing/supporting at least 1 Transformation project.
Vivid in explaining their current transition methodology/ risks/ challenges faced
Preferable experience in Transitions Management within F&A/ HR/ SCM/ Non Tech domains.
Experience in handling bid process/ be a transition counterpart during RFP\'s & bids/ transition solution experience in devising plans, costs etc