The Transition Lead will be accountable for successful delivery of transition projects from the business unit across GFSSC Hubs through the complete lifecycle of concept to business-as-usual service delivery.
The Transition Lead will ensure all transition projects in the region/hubs or assigned are delivered on time, meeting business & technical requirements within the agreed budget.
The projects can be standalone or part of a work stream in a program with a higher degree of complexity and will require to be delivered through a team of transition managers and business analysts and in certain cases through self-candidature as well.
All transition projects need to be delivered in compliance with the GFSSC transition management delivery standard.
Job OverviewKey Responsibilities
Define project scope, goals and deliverables that support business goals in collaboration with relevant GFSSC stakeholders.
Develop comprehensive project plans and schedule timelines using appropriate tools.
Deliver a project portfolio as per pre-defined milestones, leading timely completion of all deliverables whilst managing resources, deadlines and budgetary requirements.
Effectively communicate and manage project expectations in a timely and clear fashion.
Review the work packages for each workstream owner. Validate schedule, dependencies, and resource utilisation across work plans.
Own management of stakeholder expectation alignment gaps and/or gaps in meeting client expectations
Establish project governance including all GFSSC stakeholders and deliver progress reports, proposals, requirements documentation and presentations.
Ensure all projects are maintained in the central project portfolio management tool. Maintain rigor as per the predefined program/project governance and ensure project reporting is accurate and concise.
Identify and resolve project risks/issues and potential conflicts within the project team - oversee the implementation of corrective actions and review current mitigation and recovery activities.
Identify and manage project dependencies and critical path.
Build, develop, and grow any business relationships vital to the success of the project.
Continually analyse lessons learned and create a recommendations report to identify successful and unsuccessful project elements.
Comply with project management standards and register mandatory project deliverables for quality assurance purposes.
Skills & Experience
Relevant experience in GFSSC transitions (preferably in Finance)
Experience in managing multiple teams and capabilities to deliver complete complex project scope.
Proven track record managing multiple stakeholders effectively.
Experience of working in fast-paced, high-demand, delivery-oriented environments
Strong computer literacy and advanced user of MS Office applications (e.g. Microsoft Project, Power Point, Excel etc.).
Ability to apply thought leadership in providing services and solutions to customers.
Excellent communication and influencing skills at all levels of the organisation.
Strong commercial acumen and understanding of customer impacts.
Exposure in Agile tools/methodologies and Global Finance SSC transitions
Experience managing delivery of business cases by monitoring costs and value delivered and intervening with corrective action when necessary to achieve commercial outcomes.
A transition lead is empowered to choke (halt) a transition if it is not being executed within the prescribed guidelines of the GFSSC Transition methodology.
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