Participate in the process and technology transformation projects within Source to Pay, guiding more junior staff in successful development and delivery of the project deliverables
Participate in the projects that may be related to target operating model design, process design, process and technology maturity assessment, benchmarking, GBS / SSC set up, automation potential assessment, eProcurement or ERP solutions selection and implementation, RPA implementation, training delivery, change management and similar
Accountable for own project deliverables that could be related to documentation of identified process challenges, potential improvements and benefits, report out, or business cases
Participate in the projects for external clients as well as for internal Capgemini Business Services engagements
When required, act as a Stream Lead, having full responsibility for high quality deliverables with minimum guidance
Apply in practice different process improvement methodologies (e.g. Lean Six Sigma / Benchmarking) within the area of expertise for the continuous improvement and transformation purposes
Conduct Quality Assurance on the deliverables developed by other, junior team members
Analyze data and information received from client in order to reach conclusions and develop the improvement recommendations
Utilize your process and technology expertise to provide improvement recommendations and propose the solutions to steer clients in their transformation journey. Interact with the corresponding client Subject Matter Experts and collaborate with client in order to complete the assigned deliverables
Primary Skills
Proven experience (at least 5 years) and very strong end to end process knowledge within Source to Pay area
Experience in target operating model design, process design (process flows, narratives, operating procedures, control frameworks) and documentation preparation
Experience in process modelling using Visio or Business Optix or similar application
Knowledge of BPMN notation will be an advantage
Continuous improvement mindset
Very good communication and presentation skills
Secondary Skills
Experience in client facing activities (i.e. workshops, presentations, training)
Experience in project type of work, with frequent client interactions.
Excellent organizational and time management skills
Good understanding of GBS/SSC/BPO environment
Knowledge and experience in at least one of the eProcurement systems (Ariba, Ivalua, Coupa, etc.) and the ERPs (SAP, Oracle)
Good understanding of non-ERP process supporting tools - its functionalities and offered benefits (e.g. Service Now, Jira)
Ref: 1804559Posted on: Jun 25, 2024Experience level: ExperiencedContract Type: PermanentLocation:Chennai, TN, INDepartment: Services