Job Description

Job descriptionSome careers shine brighter than others.If youre looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role of Business Analyst.In this role, you will:The job is a major point of contact with the business and IT. The Business Analyst will work independently and should have a high level of flexibility to consult with the business at all levels. They will need to have the ability to work closely with and build good relationships with all delivery partners and with Global Functions. The Business Analyst is expected to successfully engage in multiple initiatives simultaneously, taking a lead analyst role in larger projects, directing all analyst activity.Value Creation:

• Employs an improvement mind set to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved.
• Brings structure and order to undefined problems, making them easier to address and solve.
• Uses systemic thinking and creativity in devising solution options.
• Articulates or translates unstructured information in clear, meaningful and structured way to suit the target audience
• Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks effectively
• Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.
• Use of customer, product, and operational procedural insights to optimise experience and propositions.
• Practitioner of Agile ways of working and Agile framework
• Plan and lead execution of analysis for prioritized items.
• Create required artefacts and to expected standard (e.g. Behavior Driven Development (BDD) in user stories, end-to-end flow diagrams with touchpoints, Confluence documentation for requirements traceability) and use taxonomy for search ability.

Operational Performance:

• Defines requirements management, designs solutions and structures based on business requirements
• Suggest/Identifies areas of impact on the target operating model and designs activities to mitigate impact
• Challenges business intent in a constructive manner
• Manages the change audience with effective communications, training and development
• Supports the programme management with impact assessment for change requests

Capability and People Development:

• Builds professional relationships and networks with people in or outside the team as part of day-to-day work
• Adapts and adhere to the HSBC ways of working and collaborate with array of stakeholders effectively and inclusively and liaison with cross functional team for programme execution.

RequirementsTo be successful in this role, you should meet the following requirements:Knowledge:

• Possess business analysis, requirements gathering and design techniques skills
• Change management and implementation management techniques and approaches
• Basic Business reengineering knowledge Understanding of Agile ways of working.
• Understand/ Challenges AS-IS process and suggest TO-BE process. Knowledge of MS Office and business analysis tools.
• Agile Certifications Design Thinking

Experience:

• Relevant experience in business analysis role on complex projects across countries or regions
• Overall financial services industry knowledge with specific functional knowledge Hands-on experience in banking, financial services and Insurance domain
• Experience in business analysis, solution design, change & implementation or consulting activities Analytical and problem solving skills Ability to work independently and proactively
• Experience with running meetings over video or teleconference Worked in Agile environment with cross functional teams.
• Experience in change adaption processes, plan and implement change intervention to enable smooth transition and Embed changes and transitioned to Business as usual, from requirements gathering, communications till training final user.
• Experience with transformation changes Design & Initiation (D&I) are an advantage
• Experience in gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects
• Effective communication, inter-personal and negotiating skills Proven ability to work across regions and senior stakeholders and business sponsors
• Capabilities: Impactful communication, Agile Mindset, Change and Implementation Management, Stakeholder Management, Process Re-engineering, Consultancy Design Thinking

Youll achieve more when you join HSBC.www.hsbc.com/careersHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by - HSBC Software Development India

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