Job Description

:Job Title: Transaction AnalystLocation: Jaipur, IndiaRole DescriptionThe Analyst will be responsible for performing of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. You would need to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. You would need to act as a sufficient resource. You would need to ensure that all queries/first level escalations related to routine activities are responded to within the specified time frame.What well offer youAs part of our flexible scheme, here are just some of the benefits that youll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Ensure quality/quantity of processing is maintained as per the SLA.
• Should be capable to handle multiple deadlines.
• Ensure HR policies are followed.
• Ensure to process and approve all transactions cases initiated by business or operations by specified cut off times.
• Understanding of downstream and upstream of process work-flow.
• Drive Partnership value with various internal teams.
• Checklist to be done on daily basis.
• Allocation of task for team member.
• Knowledge of various Regulations like REG E, D, Volker would be desirable.
• Ensure timely completion of all requests and adhere to Client Confidentiality.
• Update volumes in various spreadsheets/work logs accurately and on time.
• Ensure teamwork culture is practiced.
• To get involved in on-going Projects driven by the management team.
• Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc).
• Escalate all issues in time, to the appropriate level, to avoid any adverse impact on the business.
• Ensure all the KOPs are updated properly.
• Driving process improvements in the team.
• Flexible with business hours respective to volume received.

Your skills and experienceFunctional Skills

• Have fundamental knowledge of Banking products, Equity, Mutual funds etc.
• Should be having knowledge and understanding of payment and security transfer by acting as 4 eye approver to meet exception client service.
• Able to understand bank policy and procedures regarding payment and security transfer.
• Flexible to manage multiple cut-off basis of different transaction requests.
• Should have effective communication skills to manage queries from front office and onshore.

Experience

• Experience in handling client escalations and resolutions in best possible manner.
• Needs to be a self-starter with significant ability to undertake initiatives.
• Should have Effective communication skills and fluency in Microsoft Office skills.
• Should be completely open to work in night shift. There would be no rotation or change of shifts.
• Knowledge of various banking products, equity market and their flow would be an added advantage

Education/Certification

• Graduates with good academic records.
• Sound understanding of Microsoft Office, Banking system would be helpful.
• Any certifications in securities such as NCFM modules, CISI etc will be good but not compulsory

How well support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teamsPlease visit our company website for further information:We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.

Deutsche Bank