Responsibilities:
• Create comprehensive training modules covering operations, customer service, product knowledge, and brand standards.
• Design training materials, manuals, and resources that convey franchise policies and best practices.
• Organize and conduct training sessions, workshops, and pre-launch training for franchisees and their teams.
• Facilitate engaging training sessions in-person and online, using varied instructional techniques.
• Evaluate training effectiveness using assessments, feedback, and performance metrics.
• Maintain records of training activities and outcomes, and report to senior management.
REQUIREMENTS:
• Required bachelor's degree in business administration, Hospitality management or diploma in relevant field.
• Proven experience in Training Executive role, preferably within the franchise or FMCG industry.
WORKING CONDITIONS AND ENVIRONMENT:
• Work Mode: Office/Field work
• Employment Type: Full-time, Permanent
• Working Hours: 9:00 AM - 6:00 PM, with occasional extended hours as needed.
• Working Days: Monday- Saturday (Sunday off)
Job Types: Full-time, Permanent
Pay: ?300,000.00 - ?500,000.00 per year
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Yearly bonus
Experience:
• total work: 3 years (Preferred)
Work Location: In person
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