Job Description

JD: Bankcard : Trainee/Associate: Major Responsibilities

• Process involves handling customer disputes/Inquiries, reporting relating to credit card transactions for third party credit cards & private label cards
• Handling customer disputes and inquiries
• Ensure adherence to Sales Audit / Bankcard policies, internal controls and audit requirements, and service standards at all times
• Analyze and research all discrepancies/exceptions in the process.
• Collaborate with the global team to manage processing backlogs and expedite as required to resolve issues impacting bankcard processing
• Ensure timely and accurate reporting on chargebacks and related costs
• Respond to store inquiries (chargebacks, disputes), including resolving any escalated issues
• Ensure completion of accurate and complete accounting activity for the bankcards at banners
• Protect the assets of the company by ensuring that all policies/procedures/regulations pertaining to the administration and processing of bankcard

Job Qualifications

Job Qualifications: Personal Characteristics The successful candidate must be a proactive self-starter with a dynamic and resilient nature able to work and lead in a fast-paced environment. He/she will possess excellent communication and interpersonal skills in order to engage with stakeholders across the business and provide critical input to business teams. This individual will have a demonstrated ability to manage multiple priorities simultaneously with strict adherence to deadlines. Professional Qualifications

• Financial aptitude with minimum 0-3 years of work experience in Accounting with MNCs/GICs, with preference to Retail industry
• Experience in Oracle ERP (Oracle Fusion Preferred) and back card processing systems (TD, Amex, Chase, Paypal etc.)
• Medium to Strong proficiency in Microsoft Office suite (Excel, Word, PowerPoint)
• Demonstrated expertise in design and implementation of financial processes and technology
• Working experience in Card processing including involvement with the following: chargeback processing & analytics, card processing administration
• Basic knowledge in banking principles and Cards related business, revenue generation areas, etc is preferred

Educational Credentials Bachelor\xe2\x80\x99s Degree in Finance (Full-time) Office Hours: Shifts can vary based on organizational needs.
Your Life and Career at Saks:

• Be a part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
• A culture that promotes a healthy, fulfilling work/life balance

Thank you for your interest in Saks. We look forward to reviewing your application.
Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used

Thank you for your interest in Saks. We look forward to reviewing your application