Job Title - Traceability Technical Support Engineer
Career level - D1
Leverage technology to impact patients and ultimately save lives
Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you!
ABOUT ASTRAZENECA
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world\xe2\x80\x99s most serious disease. But we\xe2\x80\x99re more than one of the world\xe2\x80\x99s leading pharmaceutical companies. At AstraZeneca we\xe2\x80\x99re dedicated to being a Great Place to Work.
ABOUT OUR IT TEAM
It\xe2\x80\x99s a dynamic and results-oriented environment to work in \xe2\x80\x93 but that\xe2\x80\x99s why we like it. There are countless opportunities to learn and grow, whether that\xe2\x80\x99s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Shape your own path, with support all the way. Diverse minds that work cross- functionally and broadly together.
About the role
Job Purpose
Technical leader to support the development and rollout of global capabilities to meet the reporting and distribution requirements associated serialisation legislation whilst aligning with global data standards & strategies.
Outline responsibilities
Technical management, design and implementation of solutions to support the global traceability strategy. Role to include gathering of functional requirements, design, testing, integration and qualification of systems.
Running of site based workshops to ensure process development aligns with global template and minimises disruption to business teams.
Ensure compliance with global data standards, processes and specifications and adherence to market legislation.
Works closely across internal and external functions covering IT, engineering, distribution, GES and 3rd party supply
Create central documentation to support the deployment of solutions across sites, distribution centers, marketing companies and LSP\xe2\x80\x99s
Supports system and process troubleshooting across internal and external userbase.
Leads training activities for end users whilst actively embedding the global business process for traceability.
Create and handle global traceability documents, specifications and Standards in AZ systems.
Share standard methodology across the traceability process network and obtain feedback on current solutions and processes to ensure continuous improvement.
Exhibit leadership qualities to make quick decisive decisions where required.
Collaborate with global team to drive results and maintain a quality focus.
Establish & manage ongoing relationships to create a supportive environment.
Willing to travel internationally to support business needs.
Problem Solving
Supports system and process troubleshooting with site personnel, consultants and IT support.
Understands and capable to implement full lifecycle management to support Validation of IT solutions
Teamwork
Able and willing to work in a collaborative team environment spanning business and IT functions.
Can identify when to call upon additional support from inside or outside of the team.
Interpersonal Skills
Can work with a range of people with diverse backgrounds, perspectives and opinions.
Can call upon a range of influencing styles in order to engage with different people.
Overcomes constraints, barriers and impositions to progress, persisting until an agreed solution is reached.
Knowledge and Experience. (Essential)
>5 years\xe2\x80\x99 experience supporting Automation & IT technology, preferably within the Pharmaceutical industry.
Good understanding of serialisation legislation and associated business processes.
Experience and knowledge of distribution processes preferably associated to material track and trace.
Experience of setting up, running and documenting process workshops.
Working knowledge of corporate IT systems used for data management and warehousing.
Broad and practical experience of computer and systems validation in a regulated environment.
Effective communicator with a positive and confident attitude both written and verbally.
Ability to make the complex simple.
Experience of working Globally.
Knowledge and Experience. (Desirable)
Working knowledge of GS1 standards.
Experience of working with ATTP, ERP, MDM applications
Experience of working with serialisation at the packing level.
Networking experience including interfacing between IT systems both manufacturing and corporate.
Education
Education to Degree level within a relevant field applicable to the role such as Electronics / Automation / process control / Software Engineering
Other
Project management skills
WHY JOIN US? We\xe2\x80\x99re a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions. We\xe2\x80\x99re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it\xe2\x80\x99s because we make a significant impact. Everything we do matters. SO, WHAT\xe2\x80\x99S NEXT? Are you already envisioning yourself joining our team? Good, because we\xe2\x80\x99d love to hear from you! Click the link to apply and we\xe2\x80\x99ll be in touch as soon as we can. WHERE CAN I FIND OUT MORE? Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/ We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
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