Job Description

Job profile: CRM helpdesk.



? CRM implants for claim support at client location

? Resolve customer queries on policy coverage and health claim processes

? Facilitate to drive claims app for submission and tracking of claims by employees

? Respond to employee calls and emails as a direct SPOC allocated to specific corporates

? Collect and dispatch claim documents as per corporate requirement

? Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.

Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.

Maintain the confidentiality of sensitive data and adhere to data protection guidelines.

Candidate have to travel twice in a week from 1 branch to another to solve customer queries.

Good English communication is compulsory

Company: ICICI Lombard.

Experience :

2 years of experience in Health Insurance Industry.

Qualification: Graduation.

Salary: ?20k to ?25k CTC.

Location: Mumbai

Send resume on this number: 7208552578

Job Type: Full-time

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Schedule:

• Day shift

Work Location: In person

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Job Detail

  • Job Id
    JD3471906
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year