Job profile: CRM helpdesk. \xef\x83\x98 CRM implants for claim support at client location \xef\x83\x98 Resolve customer queries on policy coverage and health claim processes \xef\x83\x98 Facilitate to drive claims app for submission and tracking of claims by employees \xef\x83\x98 Respond to employee calls and emails as a direct SPOC allocated to specific corporates \xef\x83\x98 Collect and dispatch claim documents as per corporate requirement \xef\x83\x98 Coordinate with internal claims units at IL to ensure seamless cashless and priority processing. Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards. Maintain the confidentiality of sensitive data and adhere to data protection guidelines. Candidate have to travel twice in a week from 1 branch to unother to solve customer queries. Good English communication is compulsory Company: ICICI Lombard. Experience : 1 to 2 years of experience in Health Insurance Industry. Qualification: Graduation. Salary: 20k to 25k CTC. Location: Angul, Odisha. Send resume on this number: 7400171834 Job Type: Full-time Salary: 18,000.00 - 21,000.00 per month Benefits:
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