Tpa Coordinator
Job Description
Job description
Job profile: CRM helpdesk.
? CRM implants for claim support at client location
? Resolve customer queries on policy coverage and health claim processes
? Facilitate to drive claims app for submission and tracking of claims by employees
? Respond to employee calls and emails as a direct SPOC allocated to specific corporates
? Collect and dispatch claim documents as per corporate requirement
? Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.
Maintain the confidentiality of sensitive data and adhere to data protection guidelines.
Candidate have to travel twice in a week from 1 branch to another to solve customer queries.
Good English communication is compulsory
Company: ICICI Lombard.
Experience 1 to 2 yrs TPA industry experience required
Qualification: Graduation.
Salary: ?20k to ?25k CTC.
Location: Bengaluru.
Job Type: Full-time
Pay: ?18,000.00 - ?25,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Yearly bonus
Work Location: In person
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Job Detail
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Job IdJD3543187
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKA, IN, India
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EducationNot mentioned
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ExperienceYear